Builders Beams Ltd is committed to the protection of your personal information. Policies and procedures have been designed to ensure protection. We recognise the concern our customers have about what information is collected from them and what we do with that information.
This statement is to provide you with reassurance and information about our use of your information.
When you register with us you will be asked to provide information concerning your business, such as your name, address, e-mail details and the like. We also ask for more general information about the business and your knowledge of us. We also ask for financial information for the purposes of setting up the necessary credit facilities. Where you purchase items online we may request your credit card number to conclude the transaction or your mailing address to ensure proper delivery.
We request this information to deliver to you the best service we can. In addition, we use the information collected from you to help maintain accurate accounts, provide and change services and billing, answer your enquiries, market services and products, and generally to help make our services useful to you.
We undertake not to share with or disclose or sell any personally identifiable information collected at our site with third parties, unless we have your consent to do so. The only time we would disclose information is where:
1. we are required by law
2. we believe it is necessary to protect the rights or property of Builders Beams Ltd, a customer or a member of the public; or we feel it is necessary under our Conditions of Sale
Only authorised personnel of Builders Beams Ltd have access to your personal information, which is kept in a secure environment. If you need to access your personal information or change this information, contact us by email at sales@buildersbeams.co.uk.
The use of cookies is an industry standard and are widely used. A Cookie is a small text file which is stored on your computer. We also use cookies to store certain information. Cookies can make using our web site easier by storing information about your preferences. If you would rather not receive cookies you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Most Internet browsers are pre-set to accept cookies.
Please keep in mind that no information transmitted over the Internet can be guaranteed to be completely secure. Whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
Also please remember that you are responsible for maintaining the secrecy of your username and passwords.